Privacy Policy

Thank you for visiting our online store, Livorenda (hereinafter referred to as "we"). We take your privacy and the security of your personal information very seriously. This policy explains how we collect, use, store, and protect your information, as well as the rights you have when using our website and services.

1. Scope of This Policy

This privacy policy applies to all users who access or interact with our website and online services. Whether you are visiting for the first time or placing orders regularly, the information you provide will be handled according to the guidelines outlined here.

2. Information Collection and Cookies

To offer a smoother and more personalized shopping experience, we may use cookies and similar technologies to collect information. These tools allow us to:

• Recognize visitors and remember site preferences;
• Analyze website usage to improve functionality and content presentation;
• Enhance service performance and maintain security.

You will be notified and given the option to consent before any cookies or similar technologies are used.

3. Use and Sharing of Information

The information we collect is used primarily for the following purposes:

• Order fulfillment and service delivery: To process your orders efficiently and provide after-sales support;
• Improving experience and security: To analyze usage patterns, enhance website features, and prevent fraud or misuse;
• Communication and notifications: With your consent, to send newsletters or updates regarding your orders.

We will never sell or rent your personal information. It may only be shared with third parties who assist in fulfilling these purposes, such as service providers involved in order processing or support.

4. Data Storage and Cookies Management

• Collected information is stored on secure servers with measures in place to prevent unauthorized access;
• You have the choice to enable or disable cookies. Some features may not function fully if cookies are disabled;
• All data storage and processing are conducted on a lawful, reasonable, and necessary basis, ensuring the security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• To access and review the information we hold about you;
• To request correction or deletion of inaccurate or unnecessary data;
• To withdraw previously granted consent, such as newsletter subscriptions;
• To question or raise concerns about how your information is processed, with responses provided within a reasonable timeframe.

6. Legal Basis for Data Processing

We handle your information based on the following principles:

• Performance of a contract: To process orders and provide the purchased products or services;
• Explicit consent: For newsletters and communications, only when you have given clear permission;
• Compliance with legal obligations: To meet tax, accounting, or other regulatory requirements;
• Legitimate interests: To enhance user experience and protect our systems and services from fraudulent activities.

7. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Address: 518 WOODLAWN DR, ABILENE, TX 79603, United States

Customer Service Phone: +1 (845) 242-4366

Customer Service Email: team@livorenda.com

Operating Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)

We are committed to safeguarding your personal information and continuously improving our privacy practices to ensure you can shop with confidence and peace of mind.